Sales Order Processing: This option controls the processing of sales orders from initial recording of an order through to the despatch of goods and the update of stock control and accounting modules. Within the SOP option, you can:

• Determine which users have access to which functions (eg profit check, change prices, view discounts, override credit hold).
• Use three modes of order entry (Rapid, Full, and Trade Counter).
• Quickly locate stock items using wildcard search or custom search categories.
• View unlimited alternative stock items during order entry.
• Check margin on a sales order line (if authorised) to allow price negotiation.
• View how a price has been calculated (if authorised).
• Add stock, free text, miscellaneous charges and order comments to orders.
• View the order onscreen as it will appear on the invoice, and move items around to suit.
• Record payments with orders, eg deposits.
• Choose different pricing options, e.g. VAT exclusive or inclusive.
• Produce a copy order without re-keying data.
• Manage repeat and call-off orders for the same customers.
• Use the Goods Return/Credit Note facility.
• Process orders in up to 100 foreign currencies.
• Hold multiple delivery addresses for each customer.
• Print Order acknowledgements.
• Create the picking lists and delivery notes.
• Prioritise customers when fulfilling outstanding orders.
• Attach important notes to the order.
• Add sales and marketing messages to orders.
• Consolidate several orders on to a single invoice.
• Record and report on cancelled order lines.
• Quickly locate an existing sales order and view all details of it, including status of invoices, allocations and despatches